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Fall leaves in front of an out-of-focus campus building, Smith College

The controller’s office accounts for, reports on and safeguards Smith College’s financial resources in a manner that supports the college’s mission and community. The office manages the functions of payroll; general accounting; tax and financial reporting; endowment, investment, gift and fixed assets accounting; accounts payable; procurement; and student loan management.

Our Commitments

  • Providing relevant financial information for decision makers validated by independent audit
  • Issuing timely and accurate payment to employees, vendors and other service providers of the college
  • Improving the business operations of Smith College through enhanced technology and efficient processes
  • Enhancing internal operations by the adoption and implementation of best practices, policies and procedures
  • Actively promote and monitor compliance with appropriate state and federal financial tax laws and regulations
  • Supporting a knowledgeable user community through communication, training, and excellent customer service

Meet the Team

Bill Payment Contacts & Information

Item

Information

FAQ eBill/ePay:

eBill Information

Email Address:

sfs@cellphonejoys.com

Phone Number:

413-585-2530

Office Hours:

M/W/F, 10 a.m.–4 p.m.; T/Th, 8:30 a.m.–4 p.m.

Call Center Hours:
M–F, 10 a.m.–12 p.m. (EST); 1:30 p.m.–3:30 p.m. (EST). For general questions, call the office or schedule a phone or Zoom appointment with an SFS director.

Main Website:

Student Financial Services website

Account Policies:

Account Policies

Payment Plan Info:

Payment Plan Information

Item

Information

Email Address:

campusschool@cellphonejoys.com

Phone Number:

413-585-3270

Office Hours:

8 a.m.–4 p.m. Monday through Friday

Main Website:

Campus School website

Account Policies

Campus School Account Policy

Item

Information

Email Address:

cece@cellphonejoys.com

Phone Number:

413-585-3290

Office Hours:

8 a.m.–4 p.m. Monday through Friday

Main Website:

Fort Hill website

Account Policies:

Fort Hill Account Policy

Item

Information

FAQ eBill/ePay:

SSW Billing FAQ

Email Address:

sfs@cellphonejoys.com

Phone Number:

413-585-2530

Office Hours:

M/W/F 10 a.m.–4 p.m.; T/Th 8:30 a.m.–4 p.m.

Call Center Hours
M–F 10 a.m.–noon; 1:30–3:30 p.m. 

For general questions, call the office or schedule a Zoom appointment with an SFS director.

Main Website:

School for Social Work website

Account Policies:

SSW Account Policies

Item

Information

Email Address:

controllersoffice@cellphonejoys.com

Office Hours:

8:30 a.m.–4:30 p.m. Monday through Friday, Eastern Standard Time

Contact Controller

College Hall 204
Smith College
Northampton, MA 01063