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Welcome, Smithies!

See the information on this page to learn more about us, required health forms and the student health insurance plan, which is specifically designed to meet the needs of our students away from home. Please note that the Schacht Center is available to all undergraduate students, regardless of insurance, and most services except for labwork and vaccines are free of charge. As a student health center, the Schacht Center and our health care providers do not contract with insurance providers. Students are responsible for all charges not covered by their plan.

We hope this information is helpful, and we look forward to serving you.

Important: Required Information

Submit Your Health Forms

We do not accept forms via email. You must submit forms via the Patient Portal, or if you choose to submit paper medical forms, please send them by U.S. mail or fax. We will begin review of required health forms in mid-June and contact you regarding any missing items.  Please contact us with any concerns you may have about completing the forms at healthservices@cellphonejoys.com. Students are required to submit documentation of COVID vaccines, including primary series and boosters as recommended by CDC. 

Required Health Form (PDF)

Students with Known Health Conditions, Complex Concerns, and Food Allergies

Please contact our office and speak to a nurse. We encourage you to book a new patient appointment to get acquainted. If you have food allergies, contact the Accessibility Resource Center and carry an EPI-PEN at all times. Students requiring allergy shots must seek a local allergy provider; we do not provide allergy shots.

Who We Are

We are a team of healthcare professionals dedicated to helping all students stay healthy and whole. We see students of all genders and identities, regardless of insurance, by appointment. We offer fun, informative workshops throughout the year. 

Medical Services

We provide routine preventative health care such as sports and travel physicals; general check-ups; clearance exams for volunteer work or internships; reproductive and sexual health exams; contraception; and related health education. We offer problem-oriented care for sickness and injuries, nutrition consultation, and acupuncture services. We have a lab on site.

Counseling Services

Our licensed mental health counselors and psychiatrists provide single session, crisis, some ongoing treatment, care referral and group counseling to support mental health needs and medication management.

Wellness Services

Our wellness team provides one-on-one appointments and special workshops designed to help all students live full, balanced lives and find their own unique ways of thriving. 

Contact Us

Service

Contact Information

Schacht Center for Health and Wellness

21 Belmont Avenue
Northampton, Massachusetts 01063

General Phone

413-585-2800

Fax

413-585-4639

Appointment Desk

413-585-2800

After-hours Answering Service and Nurse

413-585-2800 (Option 1)

Nurses’ Station

413-585-2813

Counseling Service (including after hours)

413-585-2800 (Option 2)

Email

healthservices@cellphonejoys.com

Additional Helpful Contacts

Service/Office

Contact Information

Accessibility Resource Center

413-585-2071

Campus Safety 

413-585-2490

Smith Students’ Aid Society

Anne White

Student Health Insurance Plan

800-456-3753

Cooley Dickinson Hospital Urgent Care Clinic

30 Locust Street
Northampton
413-582-2330

Nearby Pharmacies
(walking distance from campus)

Serio’s Pharmacy
63 State Street

CVS Pharmacy
90 Main Street

Academic Year Office Hours

Service

Hours

Pelham Medical Services

Monday–Friday 9 a.m.–4:30 p.m.

Medical Appointments

Monday, Tuesday, Thursday, Friday 9 a.m.–4 p.m.
Wednesday: 12:30–4 p.m. (nurse available for urgent needs 9 a.m.–12:30 p.m.)

Baystate Reference Laboratory at the Schacht Center

Monday, Tuesday, Thursday 8:30 a.m.–4 p.m.
Appointments required. Please call 413-585-2800 to schedule an appointment. Students are responsible for any costs not covered by their insurance. Please bring a copy of your insurance card to the appointment.

Counseling Service

Monday, Tuesday, Wednesday, Thursday, Friday 9 a.m.–4:30 p.m.

Wellness Services

Sign up online for Open Hours

After Hours

When the medical service is closed, a nurse is available for phone consultation: 413-585-2800 (Option 1). A counselor is available by phone: 413-585-2800 (Option 2). 

Urgent Care

When the medical service is closed, call 413-585-2800 (Option 1 for nursing, Option 2 for urgent counseling needs).

If needed, urgent care without an appointment is available at Cooley Dickinson Hospital and a number of area urgent care providers. Campus safety can provide urgent transportation to Cooley Dickinson Hospital.

When College Offices Are Closed

When Smith academic and administrative offices are closed due to weather or other emergencies, the Schacht Center is closed. Call 413-585-2800 (Option 1 for nursing, Option 2 for urgent counseling needs).

Additional Information

Health Insurance

We strongly encourage all students to purchase the Student Health Insurance Plan. The plan provides comprehensive coverage on campus and throughout western Massachusetts. The plan is effective August 15–August 14 every year. All students are automatically enrolled in the plan, and are required to complete the online decision form on the Gallagher Student Health website by the posted deadline. Further information about the insurance plan, waivers, and related deadline will be posted on or about July 1 the Student Financial Services office. 

Questions related to waiving or accepting Student Health Insurance should be directed to Gallagher Student Health or Student Financial Services via email to sfs@cellphonejoys.com.

Learn more about health insurance.

Allergy Shots

The Schacht Center no longer offers allergy immunotherapy treatment, including injection or sublingual therapy, commonly referred to as allergy shots. In keeping with best practices for patient safety, students requiring allergy therapy are better served by local allergists.

Learn more about allergy shots.

Health Resources

A comprehensive guide to resources on general health, vaccines, LGBTQIA+ health and wellness, reproductive and sexual health, healthy relationships and more.

Health resources

What to Bring to Campus

  • A copy of your insurance card and prescription card, if you have one
  • Prescription medications
  • Over-the-counter medications: Tylenol, Advil, cold medications, vitamins, sunblock, etc.
  • Thermometer
  • If you wear contacts, bring eyeglasses in your current prescription as a backup plan.

Wellness Education

All incoming students are required to complete the SMART (Smithie Alcohol Risk Tutorial) videos and accompanying quizzes before mid-August. These trainings cover alcohol safety, cannabis safety, and consent. You can access the trainings through the 2022-2023 orientation Moodle page!

If you want to explore other wellness topics, you can check out our wellness resources website for more information.